This Shipping Policy outlines how Atlas Commerce processes and delivers orders placed through our website.
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during peak seasons or promotional periods.
Estimated delivery times depend on your location and selected shipping method. While we aim to ensure timely delivery, delays caused by carriers or external factors are outside our control.
Shipping fees are calculated at checkout and depend on the destination and order size. Any applicable taxes are the responsibility of the customer.
Once your order has been dispatched, you may receive tracking information (where available). Please allow some time for tracking updates to appear in the carrier system.
If your order is significantly delayed or appears lost, please contact us at contact@atlascommerce.com.co. We will work with the shipping provider to resolve the issue as quickly as possible.